Meliteion Traditional Hotel | Asprangeloi, Zagori, Greece
At Meliteion Traditional Hotel, protecting your personal data and respecting your privacy are among our highest priorities.
We are committed to handling the information you entrust to us with transparency, responsibility, and security, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable Greek legislation.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or make a reservation at our hotel.
The business operating Meliteion Traditional Hotel acts as the Data Controller responsible for processing your personal data.
Contact Information:
Legal Business Name: [Registered Business Name]
Trading Name: Meliteion Traditional Hotel
Address: Asprangeloi, Zagori, Ioannina, Greece
Email: [Hotel Email Address]
Telephone: [Hotel Telephone Number]
Website: [Website URL]
For any questions or requests concerning your personal data, please contact us using the details provided above.
When you visit our website, contact us, or make a reservation, we may collect the following information:
Full name and contact details.
Email address and telephone number.
Arrival and departure dates.
Reservation details and accommodation preferences.
Information voluntarily submitted through contact forms.
Information required for issuing legally compliant invoices and receipts.
Technical browsing information, such as IP address, browser type, device information, and cookies.
We collect only the personal data necessary to provide our services, manage reservations, fulfill legal obligations, and ensure the proper operation of our business.
We process personal data for specific and legitimate purposes, including:
Managing, confirming, and processing reservations.
Communicating with guests before, during, and after their stay, when necessary.
Responding to inquiries and accommodation requests.
Providing the hospitality services requested by our guests.
Issuing invoices, receipts, and other legally required documents.
Maintaining the security and functionality of our website.
Improving the browsing experience where permitted.
Sending promotional or informational communications where an appropriate legal basis exists.
Meliteion Traditional Hotel does not sell or disclose guests' personal information to third parties for their independent commercial purposes.
Depending on the circumstances, we process personal information based on one or more of the following legal grounds:
Performance of a Contract: Processing information necessary to manage reservations and provide accommodation services.
Compliance with Legal Obligations: Meeting applicable tax, accounting, and other statutory requirements.
Legitimate Interests: Protecting our systems, preventing unauthorized activities, and safeguarding legitimate business interests, provided that such processing complies with GDPR requirements.
Consent: Where legally required, including for non-essential cookies and certain marketing communications.
Our website may use an online booking system (Booking Engine) that allows visitors to check availability and make accommodation reservations.
The information provided during the reservation process is used to manage bookings and may be processed by authorized technology providers.
Where online payments are available, payment-related information is processed through the relevant payment service providers in accordance with applicable security requirements and their privacy policies.
The handling and storage of payment information depend on the payment technologies and services implemented.
We may share personal information with trusted third parties only when necessary, including:
Hotel reservation and property management system providers.
Website hosting and technical support providers.
Online payment processing companies.
Accounting and tax professionals.
Competent public authorities, when legally required.
Service providers processing information on our behalf are required to maintain appropriate confidentiality and data protection measures.
Where personal information is transferred outside the European Economic Area, the relevant legal requirements and safeguards are applied.
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal requirements.
In particular:
Reservation information is retained for the period necessary to manage accommodation services and related obligations.
Accounting and tax records are retained for the periods required by applicable legislation.
Contact information is retained for as long as necessary to respond to inquiries or, where applicable, to establish, exercise, or defend legal claims.
Information processed based on consent is retained according to the stated purpose and applicable retention policies.
Once the relevant retention period has expired, personal data is securely deleted or anonymized.
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, accidental loss, alteration, destruction, or unlawful processing.
Depending on the systems used, these measures may include controlled access, secure connections, software updates, and information security procedures.
Although we take reasonable precautions to protect your information, no online transmission or electronic storage system can guarantee absolute security.
Under the General Data Protection Regulation, you have the following rights, subject to the applicable legal conditions:
Right of Access: Request information about the personal data we hold about you.
Right to Rectification: Request the correction of inaccurate or incomplete information.
Right to Erasure: Request the deletion of your personal information where legally permitted.
Right to Restrict Processing: Request restrictions on certain processing activities.
Right to Data Portability: Receive your personal information in a suitable format where applicable.
Right to Object: Object to certain types of personal data processing.
Right to Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
You may exercise these rights by contacting us using the email address provided in this policy.
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) through its official website: www.dpa.gr.
Cookies are small text files stored on your device when you visit a website.
They help websites support essential functions, remember certain preferences, and, where permitted, collect statistical information or provide personalized content.
Meliteion Traditional Hotel uses or may use cookies depending on the technologies and services enabled on its website.
These cookies are essential for the proper and secure operation of our website, including functions such as maintaining sessions and supporting the reservation process.
Consent is not required for cookies that meet the legal conditions for strictly necessary functionality.
Functional cookies allow our website to remember certain choices, such as language preferences or display settings.
Where these cookies are not strictly necessary for a service you have requested, they are activated only after the required consent has been obtained.
These cookies may help us understand website traffic, identify popular pages, and analyze how visitors interact with our website.
If services such as Google Analytics are used, the relevant non-essential cookies are activated only after you provide the required consent.
These cookies may be used by advertising or third-party services to evaluate promotional activities and display relevant content.
They are activated only after obtaining the required consent.
Our website may integrate external services, such as:
Online reservation and booking systems.
Interactive maps and location services.
Website traffic analysis tools.
Social media integrations.
Multimedia and video services.
These services may use their own cookies or similar technologies in accordance with their respective privacy policies.
Non-essential third-party cookies are activated only after the visitor has provided the required consent.
When you first visit our website, you may be presented with a cookie consent banner allowing you to choose which categories of non-essential cookies you wish to enable.
You can accept or reject optional cookies or customize your preferences by category.
You may change or withdraw your consent at any time through the website's "Cookie Settings" option, where available.
You can also manage or delete cookies through your browser settings.
Please note that disabling certain necessary cookies through your browser may affect the functionality of some website features.
The period for which cookies remain stored on your device depends on their purpose and the technical settings of the services that place them.
Session cookies are generally deleted when the browsing session ends, while persistent cookies remain until their expiration date or until you manually delete them.
Detailed information about active cookies, including their providers, purposes, and retention periods, is provided in the website's cookie information table where implemented.
Our website may contain links to third-party websites and services.
Meliteion Traditional Hotel does not control the privacy practices or content of these independent websites.
We recommend reviewing their respective privacy policies before submitting personal information.
Meliteion Traditional Hotel reserves the right to update this Privacy Policy & Cookie Policy to reflect changes in applicable legislation, our services, or the technologies used on our website.
Any updated version will be published on this page.
Last Updated: October 12, 2026
If you have any questions regarding this Privacy Policy, the use of cookies, or the exercise of your data protection rights, please contact us.
Meliteion Traditional Hotel
Asprangeloi, Zagori, Ioannina, Greece
Email: [Hotel Email Address]
Telephone: [Hotel Telephone Number]
Your trust and privacy are an essential part of our hospitality.